5 communication errors that kill business

Communication is key to business success ​ The most profitable businesses are fantastic communicators. This works all the way down from the likes of Apple to the local plumber who's always got a six month waiting list. But no business is a perfect communicator and many make serious mistakes which are losing them hundreds or thousands of pounds a da...
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Don't waste your time on blogging for your business

Prioritise your digital media marketing the right way  Stop wasting your time blogging.  I'm being serious - your time is too precious to waste on writing blog posts. Those minutes you commit to putting words on the page can only be used once. Once they're gone, that's it. You'll never get them back. So don't waste that time. Make th...
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Do I need the last word in every Facebook conversation?

Be responsive with your customers  ​ This is a question I've heard several times recently, which is why I'm addressing it. Actually, the question is usually phrased as: "How do I have the last word in a private message conversation on Facebook?" And it's not from people who want to have the final say in an argument. The short answer is: You do...
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